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Used Vehicle FAQs

Common Questions About Shopping for a Used Vehicle

What is the difference between Mazda Certified Pre-Owned, Hello Pre-Loved and Experienced Autos?
We offer different types of used vehicles based on factors
such as age, mileage, condition and eligibility.
Mazda Certified Pre-Owned vehicles meet
Mazda’s factory certification requirements and include
Mazda CPO benefits. Hello Pre-Loved
vehicles meet Hello’s used-vehicle standards and include
additional Hello Benefits on qualifying vehicles.
Experienced Autos give shoppers another
option for older or higher-mileage vehicles with a more
basic inspection process and known condition information
disclosed upfront.

What does Mazda Certified Pre-Owned mean?
Mazda Certified Pre-Owned vehicles must meet Mazda’s
eligibility and certification requirements. Qualifying
vehicles complete Mazda’s required inspection process and
include factory-backed warranty coverage, roadside assistance
and additional Mazda CPO benefits.

What are the Hello Benefits on Pre-Loved vehicles?
Qualifying Hello Pre-Loved vehicles include additional
benefits designed to give you more confidence in your used
vehicle purchase. Hello Benefits include our
Brakes, Batteries & Bulbs Guarantee,
Limited Powertrain Warranty and
Safety Net. Coverage, eligibility and terms
vary, so review the benefits that apply to the specific
vehicle you’re considering.

How are Hello Pre-Loved vehicles inspected?
Hello Pre-Loved vehicles go through our used-vehicle
inspection process before being offered for sale. We inspect
key vehicle systems, safety items and overall condition to
help identify concerns before the vehicle reaches the lot.
Inspection information is available so you can learn more
about the vehicle you’re considering.

What is a Hello Experienced Auto?
Experienced Autos are typically older or higher-mileage
vehicles that give shoppers another way to find an
affordable used vehicle. These vehicles receive a more basic
inspection and road test, and known condition information
is disclosed so you can make a more informed decision.

Can I see a CARFAX or vehicle history report?
Vehicle history information is available on many of our used
vehicles to help you research important details before you
buy. Depending on the vehicle, this may include information
about ownership history, reported accidents, service history
and other reported events. Look for the CARFAX information
on the vehicle details page for the specific vehicle you’re
considering.

Do used vehicles come with a warranty or other protection?
Coverage depends on the vehicle. Mazda Certified Pre-Owned
vehicles include factory-backed CPO coverage, while
qualifying Hello Pre-Loved vehicles include a Limited
Powertrain Warranty and other Hello Benefits. Additional
protection options may also be available. Review the
specific vehicle and applicable coverage for details.

Can I finance a used vehicle?
Yes. Financing is available on qualifying used vehicles.
Rates, terms and available programs depend on factors such
as the vehicle, amount financed and credit qualifications.
Our team can help you explore available financing options
for the used vehicle you’re considering.

Can I trade in or sell my current vehicle?
Yes. You can trade your current vehicle toward one of our
used vehicles, regardless of the make you currently drive.
You can also sell your vehicle directly to Hello Mazda of
Temecula even if you don’t purchase another vehicle from us.
Explore Trade-In & Selling Options →

Can I buy a used vehicle from Hello even if it isn’t a Mazda?
Absolutely. Our used inventory includes Mazda vehicles as
well as cars, SUVs and trucks from many other manufacturers.
You can use the filters on this page to shop by make, model,
price, mileage, body style and other features to find the
vehicle that fits what you’re looking for.

Is Certified Pre-Owned worth considering versus a regular used Mazda?
Certified Pre-Owned can be worth considering if factory-backed
coverage and Mazda’s certification process are important to
you. CPO vehicles must meet Mazda eligibility requirements
and complete the required inspection process. A regular used
or Hello Pre-Loved Mazda may provide different benefits and
price points, so the right choice depends on the vehicle,
coverage and features you’re looking for.

Why buy a used vehicle from Hello Mazda of Temecula?
We want you to know what you’re buying before you take it
home. Our used inventory includes different options for
different needs and budgets, from Mazda Certified Pre-Owned
vehicles to Hello Pre-Loved vehicles with additional Hello
Benefits and Experienced Autos. You’ll also work with a
dedicated Personal Client Advisor throughout your purchase.
See Why Buy From Hello →

Mazda Certified Pre-owned Program

12-MONTH/12,000-MILE CPO VEHICLE LIMITED WARRANTY1


Each Mazda Certified Pre-Owned vehicle is covered by any remaining portion of its original 3-year/36,000-mile New Vehicle Limited Warranty. The CPO Limited Vehicle Warranty provides coverage for another 12 months or up to 12,000 miles, with no deductible on covered repairs. For Mazda CPO vehicles that are no longer covered by the New Vehicle Limited Warranty, the CPO Limited Vehicle Warranty takes effect at time of purchase.

7-YEAR/100,000-MILE LIMITED POWERTRAIN WARRANTY2


Flywheel to freeze plug, thermostat to turbocharger, cylinder block to constant velocity joints, our 7-Year/100,000-Mile CPO Limited Powertrain Warranty has you covered.

160-POINT DETAILED INSPECTION


Each vehicle is required to endure an uncompromising 160-point inspection inside and out, performed by a factory-trained Mazda technician. Below are just a few inspection highlights:

A/C & HEATING
Confirm A/C system is operating properly

INTERIOR
Check that seats and headrests work correctly in all positions (1 of 6 checkpoints)

BRAKES
Confirm proper operation of ABS on hard stops (1 of 8 checkpoints)

TRANSMISSION
Check shift quality and shift points (1 of 8 checkpoints)

EXTERIOR
Check that the windshield is free of cracks, large chips and improper repairs (1 of 14 checkpoints)

ENGINE
Confirm smooth acceleration (1 of 7 checkpoints)

24-HOUR EMERGENCY ROADSIDE ASSISTANCE


The complimentary Mazda 24-hour Emergency Roadside Assistance Program covers Mazda Certified Pre-Owned buyers and qualified family members 24 hours a day, 7 days a week.

Emergency Roadside Assistance for the 7-Year/100,000-Mile CPO Limited Powertrain Warranty in the U.S. and Canada. Chances are you’ll never need us, but it’s nice to have the confidence of knowing we’re there.

Complimentary 24-Hour Emergency Roadside Assistance services include: jump starts, lockout assistance, flat tire changes, towing to the nearest authorized Mazda dealership, and gas delivery.

 

 

 

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42050 DLR Drive, Temecula, CA, 92591

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Hello Mazda of Temecula 33.5103334, -117.1523576.